Emergency Well Service in Manassas, VA

Is it your well, or a city water problem?

Many homes inside the City of Manassas run on public water. If you pay a water bill and there is no pressure tank in your basement or utility room, a dry tap is a question for your water provider, not a well company. We would rather tell you that up front than send a truck for nothing.

A Manassas mailing address stretches well past Old Town Manassas, though. Across 20108, 20109, 20110, 20111 and 20112, plenty of homes sit out in Prince William County on their own wells. When one of those goes dry, our emergency no-water service is built for exactly that call. Reach us day or night at 703-776-0996.

Quick signs the outage is on your well

You have a pressure tank inside and a well cap out in the yard.
Neighbors on public water still have water, while your house has none.
The gauge near your pressure tank reads zero, or close to it.
You heard the pump click or hum right before things went quiet.
Pressure slowed down over a few days, with air spitting from the faucets, and then it stopped.

If any of those fit, it is a well problem and it is time to call. The more you can tell us, the faster we can narrow it down.

Emergency well service in Manassas: what we usually find

No two calls are the same, but a handful of causes show up again and again on Manassas properties.

A pump that wore out

Submersible pumps last on average 10 to 15 years, depending on water level, depth, water quality and use. Some give hints first, like fading pressure or cloudy water. Others simply stop one morning. Our list of signs your well pump is failing covers the early clues.

A switch that dropped out after a storm

Summer storms can knock the power off. Some pressure switches have a low-pressure cutoff that drops out when the power blinks and will not restart by itself. It needs a reset by someone who knows the switch, since the cover hides live contacts.

A leak between the well and the house

A cracked water line or a failing pitless adapter can let water escape before it ever reaches your faucets. A soggy patch or hissing near the wellhead is a strong clue. Our guide to water pooling near a well explains what that can mean.

A tank that lost its air

A waterlogged tank makes the pump start and stop every few seconds. Over time that short cycling can wear out the pump and the switch until one of them quits. We check the tank on every emergency call.

What to do, and not do, before we arrive

Find the well breaker in your panel. If it tripped, reset it once. If it trips again, turn it off and leave it.
If the pump sounds like it is running but no water comes out, turn the breaker off so it does not run dry.
Close outdoor spigots and listen for a toilet that keeps running.
Leave the pressure switch cover closed and keep hands off the wiring. Do not try to pull the pump.

That is all you need to do. The rest is our job.

When you call, it helps to have a few answers ready: roughly how old the pump is, whether you heard it running, whether the power went out recently, and whether you have noticed wet ground near the well. If you do not know, that is fine. We will figure it out on site.

Manassas Well Homes, Route 28 to the Battlefield

We know the well homes along Route 28, off Route 234 and out past Manassas National Battlefield Park. No water means you go first. Storm days can push that back, and we will be honest with you when you call.

Diagnosis is free. If the pump needs replacing, we install Gould, Myers or Grundfos with a 5-year warranty on the install. Our well pump repair in Manassas page covers that side of the work in more depth.

When the fix is a new pump, we also balance the pressure tank to the switch setting before we leave. On the common 40-60 setting, that means about 38 psi of air in the tank with the water drained. It is a small step, but it protects the new pump from short cycling and helps it last.

After the water is back

Any time a well is opened, for a pump swap or a line repair, a bacteria test afterward is a smart move. Well water testing in Manassas checks for bacteria, lead, nitrates and pH, so you know the water is right before the kids drink it.

Oasis Well Service is family owned and run, three generations deep, and our certified technicians are licensed and insured. We also serve nearby well owners, with pages on emergency well service in Manassas Park and emergency well service in Gainesville. For anything that can wait, call 703-791-3981. For no water, call 703-776-0996.

Questions we hear a lot

Should I call the city or a well company when my water stops in Manassas?

If you pay a water bill and have no pressure tank, call your water provider. If you have a pressure tank and a well cap in the yard, the problem is your well, and you can call our emergency line at 703-776-0996.

Why does the gauge on my pressure tank read zero?

A zero reading means the pump is not building pressure. That can be a tripped breaker, a switch that dropped out, a leak, or a failed pump. Check the breaker once, then call 703-776-0996.

Can a well pump fail with no warning at all?

Yes. Some pumps show fading pressure or cloudy water first, but many just stop one day. Pumps last on average 10 to 15 years, so an older pump is more likely to quit suddenly.

Do you answer no-water calls on Sundays and holidays in Manassas?

Yes. Oasis Well Service is available 24/7, and no-water calls take priority over routine work. Call 703-776-0996 any day of the year.

My faucets spit air and then the water stopped. What happened?

Air before an outage can mean the water level dropped near the pump, a leak in the pipe inside the well, or a pump that is failing. Turn the well breaker off so the pump does not run dry, and call us.

Is my water safe to drink after an emergency pump replacement?

Opening a well can introduce bacteria, so a bacteria test afterward is a good idea. Until you have results, you can use bottled water for drinking if you are unsure. We can arrange testing for you.

Do you charge for an emergency diagnosis in Manassas?

Diagnosis is free within reason, and Manassas-address well homes are a regular part of our week. We explain what we found before any work begins.

How do I flush toilets while my well is out?

With the pump down there is no pressure, so only what is left in the pipes will come out. Pour a bucket of stored water into the toilet bowl to flush it. Keep the well breaker off if the pump hums without moving water.